Shipping Policy
Shipping Policy
Thank you for shopping with us. We work hard to process and deliver your order as quickly as possible.
Order Processing
Orders are typically processed and dispatched within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
Estimated Delivery Times
We offer international shipping. After your order has been dispatched, estimated delivery is:
International Shipping: 7–12 business days
Delivery times are estimates and may vary depending on your location, local postal services, customs processing, weather conditions, or other delays outside of our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow up to 48 hours for tracking information to update.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes charged by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your order.
We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us as soon as possible if you notice an error, and we will try to update the address before the order is dispatched.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery period, please check your tracking information and contact your local delivery carrier.
You may also contact our customer support team, and we will help investigate the shipment.
Multiple Packages
Some orders may be shipped in separate packages if products are stored at different fulfillment locations. You may receive more than one tracking number and your items may arrive on different dates.
Contact Us
For questions about your order or shipping, please contact us through our website’s contact page or customer support email.